I've spent the last five years building, supporting, and troubleshooting integrations in production — from L1 support to fullstack engineering to integration engineering at Digibee.

The constant: connecting systems that need to stay connected, in environments where downtime is expensive.

I work end-to-end on integration pipelines on an iPaaS platform — design, build, monitor, and troubleshoot — across Brazil, the US, LATAM, Europe, and the UAE. I trained a customer-support AI assistant from 34.7% engagement to ~70%. I automated multi-day cloning workflows down to hours.

I write technical documentation that other engineers actually use, I run incident response across time zones, and I communicate the same level of detail in English, Portuguese, and Spanish.